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Call them anything you want— courtesy, respect, politeness, kindness, consideration, etiquette, thoughtfulness, graciousness, etc.— our manners are who we are. We’ll always be known by the way we treat others. And the way we treat others will always be a key factor in determining how successful we become.
要如何形容都可以:『好意、尊重、禮貌、 恩慈、顧念、禮節、體貼、親切』等等, 看我們如何待人、別人就會知道我們是什麼樣的人。 人對我們的認識,總是會基於我們如何來待人。 而我們如何待人,也總是會關乎我們以後會有多成功。
— by Hal Urban from his book 『Life's Greatest Lessons: 20 Things That Matter』
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